Emergency services
For life threatening emergencies
Contact us
Have concerns about your power supply, outages, or safety? Our team is here to help.
Emergency numbers & resources
Reporting faults, emergencies and network related service requests
To make sure your request is received and actioned, all power faults, electrical emergencies and other services related to Endeavour Energy’s electrical network and assets must be reported using our approved channels:
- Our online reporting forms on this website, or
- By calling our Contact Centre on 131 003
This includes requests relating to vegetation management, streetlights and repairs following work on our network.
We do not monitor or accept reports submitted through third party apps, websites or social media.
Reports lodged outside our approved channels may not reach us and will not be actioned.
If your request is not managed by Endeavour Energy, we will let you know and provide the correct contact details so your matter can be resolved as quickly as possible.
Connecting to our network
Connecting to our network has never been easier. We offer a range of convenient online connection services, designed to meet the diverse needs of our customers.
Please contact your energy retailer directly, if you need assistance with reconnecting your power after moving in, or after being disconnected due to non-payment.
Your feedback matters
Whether it’s a shout-out for a team member who went above and beyond, or feedback on something that didn’t quite hit the mark - we’re listening.
Your feedback helps us recognise great service and improve where we need to. Every comment is shared with the right teams and used to shape better support for you and your community.
Request and report
